Shipping policy

Thank you for shopping at Colorique.shop. We are committed to delivering your order safely and efficiently, no matter where you are in the world. This Shipping Policy explains how we process, ship, and deliver your purchases.

1. Worldwide Free Shipping

We proudly offer FREE standard shipping worldwide on every order. No minimum purchase is required.

2. Order Processing

Orders are processed Monday through Friday, excluding weekends and public holidays.

  • Processing Time: 1–3 business days
  • Orders are processed in the order they are received.
  • During holidays or peak shopping seasons, processing times may be slightly extended.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

3. Estimated Delivery Time

Our standard delivery timeframe is:

  • 7–14 business days for most international destinations.

Please note that delivery estimates are not guaranteed and may vary depending on:

  • Customs inspections
  • Local postal services
  • Weather conditions
  • Remote delivery locations
  • Peak shipping periods

4. Shipping Destinations

We currently ship to customers worldwide.

If shipping is unavailable to your location, you will be notified before completing your purchase.

5. Tracking Orders

Whenever tracking is available, a tracking number will be sent to your email after your order has been dispatched.

Please allow up to 48 hours for tracking information to become active.

6. Customs & Import Duties

International orders may be subject to customs duties, import taxes, or local government fees depending on your country's regulations.

These charges, if applicable, are the responsibility of the customer.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

Colorique is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, please contact us immediately. We will do our best to update your information before shipment.

8. Lost or Delayed Packages

If your package appears delayed beyond the estimated delivery period, please contact our customer support team.

We will work with the shipping carrier to investigate the shipment and provide the best possible solution.

9. Contact Us

If you have any shipping questions, please contact:

Email: support@colorique.shop

Phone: +1 604 798-9132

We are always happy to assist you.